Last updated: March 15, 2026
These terms and conditions govern the relationship between Vassweb (hereinafter "provider") and the client (hereinafter "client") in the provision of digital services including website development, automation, and AI solutions.
Provider contact details: email info@vassweb.sk, phone +421 918 668 728.
A contractual relationship is established based on a written order (including email), a signed contract for work, or acceptance of a price quotation by the client. The price quotation is valid for 30 days from the date of issue, unless stated otherwise.
Each project begins with a free initial consultation during which requirements, scope of work, and preliminary timeline are defined.
Service prices are listed in the price list on the website or in an individual price quotation. All prices are listed without VAT, unless stated otherwise.
Standard payment terms: 50% advance payment before work begins, 50% upon delivery. For larger projects, a different payment schedule may be agreed upon. Invoice due date is 14 days from the date of issue.
The delivery deadline is agreed individually for each project. The provider undertakes to inform the client about the progress of work and any changes to the schedule.
The client is obliged to provide the necessary cooperation — especially materials, access, and feedback within agreed deadlines. Delays on the client's side may affect the delivery date.
Upon full payment, all property rights to the work are transferred to the client to the extent agreed in the contract. The provider reserves the right to include the project in their portfolio, unless agreed otherwise.
The client is responsible for ensuring that provided materials (texts, images, logos) do not infringe the rights of third parties.
We provide a 3-month warranty on delivered work from the date of handover. During the warranty period, we will fix bugs that arose on the provider's side free of charge. The warranty does not cover modifications made by the client or third parties.
The client may terminate the contract at any time by written notice. In such case, the client is obliged to pay for work performed up to the moment of termination. The provider may terminate the contract if the client fails to provide necessary cooperation even after repeated requests.
The provider is not liable for damages caused by improper use of the work, interference by third parties, outages of third-party services (hosting, domain registrar), or force majeure. The provider's total liability is limited to the amount paid for the work.
These terms and conditions are governed by the laws of the Slovak Republic. Any disputes shall be resolved primarily by agreement between the parties. The provider reserves the right to modify these terms, and will inform clients of changes through the website.